108 rooms (including 3 suites, 4 junior-suites), direct-dial telephone, cable TV, pay-per-view movies, independent modem telephone line, air-conditioning, toiletries kit, room service (from 7am to 11pm), rooms specially adapted for the disabled.

La Joya restaurant, "Safiro" lobby bar, "Oasis" snackbar, 4 function rooms (from 10 to 50 people), business center, facilities for the disabled, laundry service, vending machines, ice machines, car park, gymnasium, sauna, outdoor swimming pool, hairdresser's, babysitting service, safe.

The NH Krystal Veracruz is located in Boca del Río in Puerto Veracruz, one of the most important cities in the region.