402 rooms (including 11 suites, 12 villas-suites), direct-dial telephone, cable TV, independent modem telephone line, mini bar, air-conditioning, toiletries kit, buffet breakfast, room service (from 7am to 11pm), rooms specially adapted for the disabled.

Las Velas, "Bogart's" and "Kamakura" restaurant, 7 function rooms (from 10 to 1500 people), facilities for the disabled, laundry and dry cleaning service, trouser-press, shoeshine service, ice machines, car park, gymnasium, solarium, outdoor summer bar-café, outdoor swimming pool, garden, children's playpen, tennis court, hairdresser's, shopping area, travel agency, "Christine" discotheque, medical service, babysitting service, safe, car rental.

On the best beach in the Puerto Vallarta hotel area, the NH Krystal Puerto Vallarta is a landmark establishment very close to the city's shopping and financial commercial district, the traditional crafts market and with easy and quick access to the airport.